Zumel & Co. Returns & Exchange Policy
Zumel & Co. will gladly exchange or provide store credit for items that are unworn, returned in their original condition and accompanied by their original packaging and receipt.
Within 14 days of purchase. Return shipping costs are the responsibility of the buyer.
No exchanges, store credits, or returns on damaged items.
All discounted items are final sale.
All accessories are final sale.
Atelier collection is final sale.
No refunds, no exceptions
Extended Holiday Return & Exchange Policy
FOR BLACK FRIDAY AND BOXING DAY SALE: PLEASE ALLOW 24 TO 48 HOURS FOR CONFIRMATION OF YOUR ORDER, IF THERE ARE ANY DISCREPANCIES, WE WILL CONTACT YOU.
DUE TO THE HOLIDAYS, SHIPPING MIGHT TAKE LONGER THAN EXPECTED.
For items purchased as a Holiday gift will be able to exchange by January, 10, 2019. please call, e-mail, or see in store for details.
Returns/Exchanges and price adjustments, will not be processed on
Nov 23rd, Nov 24th, Nov 25th, Nov 26th.
Dec 26th, Dec 27th, Dec 28th, and Dec 29th.
*Call, or e-mail us for merchandise specific details.*