Exchange/Return Policy

Zumel & Co. Exchange & Return Policy

Zumel & Co. will gladly exchange or provide store credit for items that are unworn, returned in their original condition and accompanied by their original packaging and receipt. Returns must be done within 14 days.
All shipped orders start from the day of receiving your order. Return shipping costs are the responsibility of the buyer.
No exchanges, no store credits, and no returns on damaged items.
All discounts and sale items are final sale.
All accessories, intimates, and undergarments like bralettes and bodysuit are final sale.
Atelier Collection is a final sale.
No refunds, no price adjustments, no exceptions.
*Call, or e-mail us at for any inquiries.*
Please email us at to request for any exchanges/returns.* 

Holiday Return & Exchange Policy

Regular priced items purchased as a Holiday Gift are eligible for exchange or a store credit by January, 07, 2024.

Discounted and promotional items are final sale.

Please Note: All exchanges beyond 14 days from date of purchase must be accompanied by a Gift Receipt.

Exchanges or Store credits will not be processed on

Dec 26th, Dec 27th, Dec 28th.